We have created this privacy statement in order to demonstrate our firm commitment to privacy. This privacy statement discloses the information collection and disclosure practices for our Web sites (the “Sites”). By accessing the Sites, you consent to the collection and use of information as described herein. We reserve the right to change this privacy statement at any time. If we make any material changes to our privacy statement, we will post a new statement on the Sites and update the effective date set forth above. Therefore, we encourage you to check the date of our privacy statement whenever you visit the Sites to see if it has been updated since your last visit.
INFORMATION WE COLLECT
Personal Information. Our Sites provide you with various services related to copiers (e.g., valuable information regarding demonstrating, installing and owning a copier, etc.). In order to provide these services, we collect information from you through our Sites and forward it to one or more third party service providers that use the information to provide you with these services. If you express interest in an in-office demonstration and/or potentially purchasing a copier, we collect personally identifying information from you through our Sites, including but not limited to your name, business, address, phone number, e-mail address, and answers to questions of both personal, business and financial matters; information that we may gather in compliance with certain laws and regulations, and information about your purchasing plans and habits. In order for us to provide these services, we also may collect supplementary personally identifying information about you from third party sources to correct or supplement the information we have requested from you. In addition, we also collect your e-mail address again if you register to receive a newsletter or information brochures, etc. as well as the email addresses of others that you voluntarily provide to us as part of our “Tell A Friend” service (which we use to send an email inviting the recipient to use our services).
Aggregate Information. Aggregate information is data we collect about a group or category of products, services or users, from which individual user identities have been removed. We collect aggregate information about you and your use of our services and combine it with information about how others use the same service. Such aggregate information includes, without limitation, site traffic, page views, and impressions. This information may be correlated to you for our internal use only. However, we may collect, compile, store, publish, promote, sell, or otherwise disclose or use any and all aggregate information (i.e., information that does not personally identify you).
USE OF PERSONAL INFORMATION
We use personal information internally to serve our clients and to enhance and extend our relationship with our clients. For example, by understanding how you use the Sites from your computer, we are able to customize and personalize your experience. More specifically, we use personal information for the purposes for which it was collected (such as to provide you with the services), to anticipate and resolve problems with our Sites, to respond to customer support inquiries, and to send you periodic e-mail newsletters (provided you register to receive our newsletter), and for our own internal operations (including internal analysis as described below). You should review the following section to understand when we disclose personal information to third parties.
DISCLOSURE OF PERSONAL INFORMATION
Except as set forth in this privacy statement, we do not disclose, sell, rent, loan, trade or lease any personally identifying information collected at our Sites to any third party. We will disclose personal information in the following circumstances:
Internal Analysis and Operations. We will use and disclose information about you for our own internal statistical, design or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic, user interest, purchasing and other trends among our users. We may outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties is restricted to performance of such tasks. We may also share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. We require our third party vendors to keep such information confidential and to only use the information for the purpose it was provided.
Transaction Processing. We will disclose personal information to third parties as necessary to perform services for you. As stated above, your personal information is forwarded to one or more third party service providers (such as companies who are capable of selling copiers) in order to provide you with the services. If a particular service provider is unable to fulfill your request within a reasonable time, we may forward your information to an alternate service provider to ensure that your request is fulfilled. Service providers may contact you to complete the transactions you have requested by any methods available to him or her including via e-mail, telephone, regular mail, in person visits or other means. We do not regulate how these third party service providers use or disclose your personal information and are not responsible for removing your information from any third party lists. Please contact the third party service providers directly to be removed from their lists.
Protection of TuningGuru.com and Others: We disclose personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this privacy statement or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of, our Sites; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
Business Transfers. In addition, information about users of our Sites, including personally identifiable information provided to us by our users, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.
Please be aware that we may provide links to third party Web sites from our Sites as a service to our users and we are not responsible for the content or information collection practices of those sites. We have no ability to control the privacy and data collection practices of such sites and the privacy policies of such sites may differ from that of this site. Therefore, we encourage you to review and understand the privacy policies of such sites before providing them with any information.
COOKIES AND WEB BEACONS
We use reasonable security measures to store and maintain personally identifying information to protect it from loss, misuse, alternation or destruction by any unauthorized party while it is under our control.
We do not intend, and these Sites are not designed, to collect personal information from children under the age of 16. If you are under 16 years old, you should not register for our services or otherwise provide information on our Sites.
CHOICE AND ACCESS
We give users the following options for accessing, changing and deleting personal information previously provided, or opting out of receiving communications from us:
Email us at info@TuningGuru.com; or
Call us at the following telephone number: 877.607.6762
QUESTIONS AND CONCERNS
If you have any questions about this privacy statement, the practices of our Sites, or your dealings with our Sites, please contact us at the following address or email us at info@TuningGuru.com